Terms of service

To return your product, you must send it to:

GEMS BEAUTY S.L.U. Travessera de Gràcia 96 3º 2ª, Barcelona. 08006. Spain.
The customer will cover the shipping costs for the return of the item. These are non-refundable. If you are to receive a refund, the cost of return shipping will be deducted from the latter.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item worth more than €75, you should consider using a trackable shipping service (transport companies) or insuring the shipment. We do not guarantee receipt of your return.